JIG-SAW Technical experts basically provide the monitoring and fully managed services 24x365. In this services we provide the flexible works like alerting, contact information, managing supported targets with each customized methods, including works in the customer's data center.

JIG-SAW researches the system profiles and regular tasks on each servers to make it clear about the any problems we should resolve. Also we provides the migration plan to new/update systems with easy expansion and suitable running costs.

JIG-SAW makes the proposal for upgrading the suitable solution to reduce running cost. It should has flexible expansion for service scalability. Our proposals must be created based on our experiences of managed services, maintaining the original, commercial Linux distribution. We keep to provide the suitable proposals for the feature.

JIG-SAW makes the monthly report about the detail of maintenance activities, troubleshooting . JIG-SAW can provides the custom reports following customer's requests.

Monitoring with Agent program / Inside

>> Ports

: HTTP, HTTPS, SMTP and any service ports

>> Resources

: Usage of CPU, Memory, Storage, Network

>> Processes

: Status of target processes

>> System and Application Logs

 

: Monitoring without Agent program / Outside

 

>> Pincg

 

>> Service Responses

: Web, SMTP and so on, from the users environment No need to install and can be ready for rapid starts for monitoring

Flexible actions we can provide for maintenances based on the regular work on the process of troubleshoot, install and update applications, add memories, exchange hard disks, data backup, manage Domain Name Servers, manage network environments and so on. Support to analyze and build the solution about any troubleshoots. On the troubleshooting, technical experts manage directly in the target hosts and send the detail information about actions to the mailing list, phone etc.